Plum Payment Options

There are many ways to pay for your order!

Credit Cards...

Plum accepts Mastercard, VISA, American Express, Discover, and Debit cards (with a VISA or Mastercard logo). We are NOT able to accept VIRTUAL credit cards...sorry, but our processor does not recognize them.

...how to do it

There are many ways of getting your credit card information to us, among the most widely used are:
           * Our order form
           *
Sending through email. The recommended way is to break the card number into two parts and send in two separate emails. You can also 'spell out' some of the card numbers (example: four 3 2 five...). THIS METHOD IS 100% SECURE!
           * Faxing it to us: 831-427-5107. Please put "ATTN: Debbie, Plum Order " somewhere on the fax sheet.
           * Phoning it in: You may call it in to our studio phone number (831-475-1429). Speak slowly!! A better method is to email us your phone number and some good times to call, and we will call you. Plum shares the phone with our martial arts studio, and it is a bit difficult to get us by phone; we are either not there, or teaching! But we do have a secure answering machine if you want to leave your information.
           * Mailing it to us. Our mailing address is Plum Publications, PO Box 1134, Santa Cruz, CA 95061

Paypal...

Plum happily accepts paypal, an international money transfer service that costs you, the customer, nothing to use. If you have an email address, a credit card or bank account, you are most likely able to use paypal, and you do not even need to have or open an account. If you are unfamiliar with this SECURE service, just ask us, or go to www.paypal.com!

...how to do it

Here is how to use paypal for your order:
           * Using the order form,
choose PayPal as your payment choice. The order form requires a minimum of 13 numbers in the credit card field to process the order, so just make up any 13 numbers (they can even all be the same!) When we receive your order, we will send you a paypal request, which will come to you in the form of an email with a PAY NOW button. You can click that button, or just go directly to paypal if you have an account already, and follow the instructions to pay.
           * Using email, you can just send us your order directly, including your address and shipping choice. We will then send you a paypal request as above.
           * If you already know the amount of the order (including discounts and shipping) you can just go direct to paypal and make the payment. Our account  name is [email protected]

Money orders or checks...

We are more than happy to accept money orders and checks through the mail. The currency MUST be in US dollars (sorry, our bank charges us an arm and a leg otherwise).

...how to do it

Here is how to use a check or money order for your order:
It is STRONGLY recommended that you email us or call ahead of time for shipping costs, discounts and item availability...just in case! If you are not able to do this, you might want to provide alternates just in case we are out of something. Some of our stock is in very short supply. If you let us know ahead of time, we'll put it aside for you. In some cases, if not enough money is provided for your shipping choice, we may select a less expensive method. So let us know before sending!!!
           * If you are sending it to us by NON-Registered/Certified Mail: Please send and make the check out to:
                    Plum Publications, PO Box 1134, Santa Cruz, CA 95061.
           * If you are sending it to us by Registered/Certified Mail: Please make the payment out to Plum, but send it to:
                    Debbie Shayne, c/o Logos, 1117 Pacific Ave, Santa Cruz, CA 95060

Cash! ...

Some customers prefer to pay for their orders with cash. Sure! We can accept that, but it must be in US dollars.

...how to do it

Here is how to use cash for your order:
It is STRONGLY recommended that you email us or call ahead of time for shipping costs, discounts and item availability...just in case! If you are not able to do this, you might want to provide alternates just in case we are out of something. Some of our stock is in very short supply. If you let us know ahead of time, we'll put it aside for you. In some cases, if not enough money is provided for your shipping choice, we may select a less expensive method. So let us know before sending!!!
           * Sending it to us by NON-Registered/Certified Mail: Please send to: Plum Publications, PO Box 1134, Santa Cruz, CA 95061.
           * Sending it to us by Registered/Certified Mail: Please send it to: Debbie Shayne, c/o Logos, 1117 Pacific Ave, Santa Cruz, CA 95060

Western Union or Moneygram ...

Plum is happy to accept Western Union or Moneygram transfers. These are safe, secure, and almost instantaneous. Unfortunately, depending on where you are or how much you are sending, these companies will charge a fee for their service.

...how to do it

Here is how to use Western Union or Moneygram for your order:
After we have given you a total in US dollars for our order, contact the Western Union or Moneygram office in your location. You may even be able to do this online. You will provide them with an amount, a name, and an address for the receiver (me!) and they will walk you through the process. Here is the information that you need to give them for the person receiving the money:
                  Debbie Shayne, PO Box 1134, Santa Cruz, California, 95061, USA      Phone: 831-475-1429 
Ater you have completed the process, they will give you a MONEY TRANSFER CONTROL NUMBER. You will need to email us that number, along with the amount, and your name, exactly as it was used (for example, if we know ou as Alex but your name is really Alexey, and Alexey is the name you used, we need to know that!) Once we have received and verified the information, we can send out your order. It can be a very quick process!

 

CODs and Bank Wires

We are NOT able to accept COD as a payment method...just too expensive and risky.

As for Bank Wires, our bank charges us at least $25 and sometimes more to accept a Bank Wire, so we only use that method if the order is over $400, or if the customer is willing to pay the extra fee. Sorry, but it is expensive for us!

 

last words...

As of this writing (12/30/07) we are looking to integrate a more sophisticated shopping cart system into our site. There are many reasons why we have not done so previously, mostly centering on our desire to provide as much flexibility as possible in our discount and shipping structures. We do not believe that all items are the same! 10 single vcds may fit into a flat rate envelope for $6.00, where 7 singles and 3 triples will not. We don't want to 'estimate high' the way other places do, and we don't want to be limited to the restrictions of UPS and FEDEX, just based on weight...that ends up being more expensive for you, the customer. But we appreciate that payment options might be a little more cumbersome on our site than on others. Believe us, this is saving you money! Other popular sites charge $10 and up where we may charge you $4.50 - $6.00 for the same order. That adds up.

However, mindful that our site is different from others (in so many ways!), we are more than happy to keep your ordering details securely on file so, if you use a credit card, you only need to send it once. Many many customers take advantage of this (free, of course) service. If you would like us to do that with your details, please let us know.

And, of course, if you have any questions about the above methods, please feel free to email! We almost always reply within a few hours.

 

Back to order page