It’s not our fault! A few customers have reported that their copies of DVD #12073 (Gao Style Bagua Subtle Skills #1) ends too soon. Actually, all the information is on the DVD, but past about 44 minutes it is not accessible.
Our duplicator tested our Master copy and found no problems with it, credits this problem to a rare glitch, and has sent us a new batch of DVDs. So, if you purchased one of these in the last three months, click HERE to send us an email and we will send you a fresh replacement.
P.S. By the way, our duplicator, Denver Disc (denverdisc.com), is really a great company and this is the first time in all the years we have been with them that we have had any problems. If you are looking for someone to do a great job with your own DVDs, we highly recommend him. David is the owner…tell him Plum sent you!
P.P.S. We’ve now heard back from a few of you who also received our emails on this subject, saying they had noticed the problem but didn’t want to bother us. Be assured that we ALWAYS want to know if an item is defective and will replace any that fail out of the box. Unfortunately, DVD technology is not perfect and a bad disk will pop up here or there.